Enrollment
Beginning May 2021, all new students will be charged an annual $50 administrative fee.This fee will be billed annually on the anniversary of the student’s enrollment, and will cover expenses related to school sponsored events and activities, make-up workshops, and ensure regular lesson scheduling. Lesson openings are subject to both teacher’s and student’s availability. The school will contact each family to set up lessons once the registration form has been completed and the admin fee paid. After a regular weekly schedule has been set up, you will be able to contact your teacher and/or office staff to reschedule lessons or lesson times.
Tuition Policies
Edelweiss School of Music bills once a month at the beginning of each month. Lessons must be paid in advance. From the date of the invoice, we give families a 7 day window to pay their balance. For each week after the initial 7 day window, a $20 late fee will be incurred. If we have not received a payment on the 20th of any given month, Edelweiss School of Music will automatically charge the card saved on file for the balance due, plus late fees.
All families who enrolled after November 1st, 2020 are automatically enrolled in monthly auto-pay. ESOM will charge the card on file, which is the card used and authorized at the time of registration and enrollment. If a family needs to change the card, please let us know by emailing invoice@edelweisssom.com
Billing
At Edelweiss, we want our families to have the flexibility to choose when to start and when to stop lessons. Therefore, we do not have a contract. However, as a courtesy to the teachers and their schedules, as well as other potential students, if you need to stop classes, a 30 days written notice is required. We also ask that you state the reason why you want to stop lessons. If you fail to give us proper notice, we reserve the right to charge your card for the remainder of the classes within that 30 day period.
Discounts
We offer a 2% discount for families who prepay for one semester, and a 5% discount for families who prepay for two semesters.
Referral Program
We want to thank our families who recommend us to their friends and neighbors. If you refer a friend to us and they take classes for at least one month, we will gift your child one free class per referral.
Absence Policy
We require a 24 hour notice to reschedule classes. Our system sends automated reminders to every student 24 hours before the assigned time. If you know you will miss your class, please call or email the school at info@edelweisssom.com, or let your teacher know that you will miss. With proper notice, we will be happy to reschedule your class. If you fail to communicate your absence with us, you will not be allowed to make up the class. However, in lieu of a private makeup class, your child will be offered to attend one of four group makeup workshops, which are available at the end of the semester. The dates for these workshops will be announced 2-3 weeks prior. The administration keeps track of all the absences and gathers a list of all the students who need to attend the workshop. An email will be sent to those designated parents/students with a link to sign up for the workshops.
Teacher Absences/Substitutes
Most of our teachers are active performers and have families. This means, sometimes they have concerts, are sick or have an important family matter to attend, in which case the teacher will do his/her best to reschedule. In the event rescheduling is not possible, we reserve the right to find a substitute teacher, who is equally qualified to teach the assigned instrument. This ensures regular progress as well as a feasible alternative for us to keep track of all lessons and makeups.
Other Fees
Formal Recitals, Festivals, Theory Tests and Competitions require a separate charge mandated by the organization hosting the event. We will always inform you of the associated fees when we email students the sign up forms and before adding these to your invoice.
Notice to Parents – Non-Solicitation Agreement
Our teachers are under contract with Edelweiss School of Music. As such, they sign Non-Compete/Solicitation Agreements with the school. It is unethical to approach teachers privately for lessons outside of the school without the knowledge and/or express permission of Edelweiss School of Music, and is illegal for teachers to enter into such an agreement or to approach students for the same. By signing this Policy, you agree to abide by all the terms laid out herein.
